Are you are receiving an error message when trying to register?

If so, you may have already been registered. Check your email for a welcome message from Connexus that contains your first time login instructions or retrieve your username here then set your password here.

You may not have an email address on file. Contact us at 800-845-5025 to add/edit your contact information.

Confirm Your Identity

You must accept the disclosure before you are allowed to continue with the registration process. If you accept the terms of the disclosure, select I Agree and continue. Next, answer 3 questions to confirm your identity. Questions marked with an asterisk are required.

You need to answer all of the required questions (marked with an asterisk).
Enter your
  1. Social Security Number (SSN) or Tax ID,
  2. provide your Date of Birth, and then
  3. enter your Member Number.
We match your answers against our records to confirm your identity.
In some instances, our records may be out of date or incomplete, and we will not be able to confirm your identity.
Also, if you don't have an email address or a mobile phone number on file, you will not be able to receive a temporary password during this online enrollment process. Please call us to provide this information before proceeding.

Please contact the support center if you are unable to register online by calling us at 800.845.5025


  1. Choose a username that you'll use to log in to online banking. As you enter your username, the system will tell you whether or not your chosen username has met the minimum username length requirements. Once your chosen password meets the minimum length requirements, the system displays the “Check Availability” option to verify that your chosen username is available (you may not use a username has already been chosen by a different user).
  2. The system will send you a temporary password. You must select a destination (e.g. email address) for delivery of the temporary password. Please contact us if you don't want to send your temporary password to any of the available destinations.
  3. Select “Continue” to save your username and send the temporary password to the selected destination.


You must retrieve your temporary password and enter it to continue with the registration process.

  • You should receive your temporary password within 5 minutes of choosing your delivery method and selecting "Continue".
  • If you don't receive your password, select "Resend Password".
  • Once you receive your password, enter it into the password field and select "Login".

Once you enter the correct temporary password, you'll be asked to enter a new password.

  • The password requirements are outlined at the top of the screen.
  • To prevent typos, you're required to enter your new password twice.
  • Once you enter your password, select "Continue".
  • You will use your newly chosen password the next time you log in to Online Banking.

After you choose a new password, you will be asked to setup security questions and answers.

  • It's important that you choose question and answer combinations that are not easy to guess, but at the same time, are easy for you to remember.
  • As an extra security measure, we will occasionally ask you to remember your answers before we allow you to log in.
  • Each drop down list contains multiple questions.
  • You must provide answers for 5 different questions.
  • You may not supply the same answer for multiple questions (if two questions illicit the same answer, choose a different question).

Confirm Your Contact Information

We use your email address and phone number to send you notifications and make sure we can contact you when necessary.

  1. Please confirm or edit your email address
  2. Please confirm or edit your phone number.
  3. Select the appropriate time zone to ensure your have the optimal digital banking experience. 
  4. Select your statement preference as electronic.
Complete the registration process by selecting "Continue".